Product: Vons Delivery Service Clear all filters (0 of 6 reviews match)
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Vons - Delivery service system sucks

I placed an order with Vons delivery, and there are errors. Their system multiplies the quantities, so you end up with 3 or 4 times what you wanted. I noticed the prices are jacked up to almost $1.00 on some delivery items, over the store shelf prices. Forget the customer service number; I called 3x, and they hung up on me, even after waiting on hold for 15 minutes!
2.6
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Value for money
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Product
Vons Delivery Service
#1385901
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I am using your grocery delivery service for the first time and I am not at all impressed. Mistake on complete order when it was purchased. Vegetables not fresh. Scheduled for the rest of my order to be delivered 9-4-18 and was call at time of delivery that there was a...
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Product
Vons Delivery Service
#1347145
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Ordered groceries for delivery, which I've done with somewhat satisfactory experience before. This time the delivery was scheduled for 5 to 9 pm Thursday, 5/3/18. At 8:30 delivery called to say they were delayed. They called again at 10 pm to say they were still...
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1.5
Product
Vons Delivery Service
#1247886
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Example : Marie Callender, Swansons , Purina pet food, Folgers coffee, many dairy items, etc... and the list goes on and on. I used to trust the store to pick out some select fresh food items only to have them CLEARLY not the best that could have been chosen. On one...
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3.4
Product
Vons Delivery Service
I liked
  • Your selections
  • Selection
I didn't like
  • Frequently out of popular brand name items
#1165810
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I have used their home grocery delivery service several times and there is always an issue with my order. The most recent delivery, 10-23-17 was the absolute worse. I was charged for items that were not delivered, charged for items that were out of stock and therefore...
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1.0
Product
Vons Delivery Service
I didn't like
  • Incompetent customer service support
  • Missing product
  • Delivery service overcharged and charged for missing items
#1119520
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Vons Delivery Service Review from Las Vegas, Nevada

Ordered online, gave me 1-3 window of delivery. They didn't come at all. Called next morning said they had truck problems. They said they would redo order fresh and deliver 1-3...again NO SHOW. An hour later of holding on phone I get completely different story, YESTERDAY IT WAS THE TRUCK BROKE, NOW it is an I.T. problem... NO ONE CALLED..rude inconsiderate. THE WORST IS THEY ALREADY TOOK THE PAYMENT FROM MY BANK IT WILL BE 5 DAYS TO GET IT BACK...SO NOW I CAN'T GO BUY FOOD ANYWHERE!
Product
Vons Delivery Service
#888490
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