Vons

This is not a first time problem. I shop in Ca and alcohol is licked up; however getting someone to unlock it

takes forever.

I have waited as long as 15 minutes. Tonight after I pushed the bell, there was a supervisor and

a deli employee standing around chatting. They both saw me and dismissed me. There was also a cart boy/bagger emptying trash who saw me.

None of them acknowledged me. I had to walk over to the supervisor and ask him to send someone to unlock the alcohol. the customer i such an imposition.

Next I get to the check out and the cashier refuses to bag my groceries. She just looks at the bag and starts ringing the next customer..

There's also a price mistake when I bring it to her attention. "you have to get back inline". Obviously, she is too ignorant to understand. No customers, ultimately no job.

What I don't have to do is shop at Von's/Albertson's any more.

The other option is Walmart. The employees are far more pleasant and the prices are better.

So after 30 years. Good bye and good riddance to Von's.

i am done with the snotty employees who think they are doing me a favor. Other stores sell the same product and at lesser prices with a smile

Mt husband and I have been going to VONS for years. Today we went in to shop and we were greeted with a loud obnoxious voice over the intercom shouting so loud you couldn't hear anyone else.

Then, what was notable is the chaos in the store. We tried getting our shopping done but we're constantly assaulted by the voice coming from yhe bakery. They were doing a cake walk and trying to lure customers. But people just wanted to shop.

We went down the paper towels aisle. As we we were comparing prices and brands we kept hearing a banging behind the paper products and seeing the paper products moving and being shuffed. Then as I went to pick up some paper towels we noticed 4 boys 10-12 years old sitting behind the paper products . They were pushing the products.

My husband I ordered them out from behind there. They were mouthy and do you think we could find an employee anywhere to help??? NO. NOT ONE WAS AROUND.

WHERE WERE THE EMPLOYEES?? At the front of the store socializing. My husband and I went to ask for a manager to make them aware of what we encountered. To no avail the female manager had no reaction and instead walked off.

The other employees just stood ther watching her walk off. We then asked for a supervisor. FINALLY, another woman came out yo talk with us. We informed her of shat occurred and it was so hard over the shouting over the intercom and chaos.

After explaining everything to her she was appalled that these kids did that and she gave us the store managers name and took my number to gave him contact us. We then decided to take our business to STATER BROTHERS. When we went to Stater Brothers there were other customers complaint of the "War Zone", and chaos at VONS. My husband and I felt validated for leaving VONS.

If VONS thought the CUSTOMER APPRECIATION DAY WAS clever. They need to fire who ever thought of this and instead of trying to be clever appreciate your customers by being even more helpful, thank ingredients them for shopping at the store provide 10%-20% discount or bump the rewards points to add up to something customers can use. Look people are stressed and even more so when they are struggling to buy groceries and trying to figure out what they can afford that day. Others just want to go into a peaceful, clean store to get what they need and move on.

The chaos and distraction we all experienced also gave a huge opportunity to those who go in and steal food and other things.

Vons probably lost more in revenue with this stupid stunt by customers walking out to get away from the chaos. I hope VONS corporate managers do read this otherwise your competitors will be going new customers.