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I am a valued customer I always come in to the Vons located in in downtown Long Beach at Broadway and Atlantic Ave for 2 years have always order Either an 8 piece chicken or 4 piece chicken always paid the same price for it but lately there has been new personal and now I get charged for every piece of 4 which how in the world do you ring up that in a self checkout line. I am very disappointed and about to stop doing my shopping needs there this is very unprofessional.

The last time I was in there it took me 20 minutes before I could get out since I had to wait for the person in charge of the self checkout.

I also had spoken to the assistant manager of the store and he was no help to me so I had to go back to the where I got the chicken at and showed the young lady and she had fixed the problem it really is a shame I have to spend all that time to get my food. I don't think I will be going back.

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