Contact Vons Customer Service
Vons Phone Numbers and Emails
Toll-Free Number:
-
(877) 723-3929
Customer Service:
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(877) 505-4040Grocery Delivery & Pickup
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(818) 246-7161
Accessibility:
-
(877) 635-4833
Vons Emails:
Contact Information
Vons Website:
Vons Help Center:
Corporate Office Address:
Other Info (opening hours):
Other Locations:
6040 TELEGRAPH RD ,
VENTURA, California 93003
Mailing Address:
Media Inquiries
Public Affairs Department
250 E. Parkcenter Blvd,
Boise, ID 83706
Attn: Albertsons Privacy Office
250 Parkcenter Blvd.
Boise, ID 83706
Fax:
Summary of Vons Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Vons?
Staff Question:
- “Customer service”
- “Horrible service and health complaint. dogs all over store”
- “Trying to reach customer service”
Request for Information Question:
- “Check my membership account because I can I get gas at the lower price as a member”
- “About my delivery. very upset.”
- “Special request”
Product/ Service Question:
- “Moldy food”
- “Club car is not working”
- “Last day worked”
Payments and Charges Question:
- “Overcharged for items on delivery”
- “Charged wrong price”
- “Set up employnent discount”
Cards Question:
- “Gift card”
- “Credit card error”
- “Problem with signing up for a card”
Employment Question:
- “Former employee”
- “2019 w-2 form”
- “401k do i get anything for workig 2012_2017”
Shipping and Delivery Question:
- “Missing items”
- “Wrong Items substituted in delivery order”
- “Delivery”
Return/ Replace Question:
- “Return”
- “Problem with returning for deposit the milk bottles that I paid for when empty the manager was a jerk and said I had to put the bottles inside a dishwasher and wash them out on the bottom of the bottles it says rinse and return for deposit”
- Your replacement app stinks
Account Question:
- “Password”
- “Account help”
- “Account information”
Refund Question:
- “Refund for deli department”
- “Not reciving my refund”
- “Rewards issues and refunds”
Activation/ Cancellation Question:
- “Hi I accidentally made two orders because I thought the first one was disappeared. I tried to cancel one of them and then it up with a charge for $10 and something. I can't find the one I went to save and use but I should have a complete order entere”
- “I want to cancel my direct deposit”
- “Cancel my delivery order”
Website/ Application Question:
- “Something happened to my just for you application and I don't know how to get it to work again”
- “Cannot log onto the website”
- “Application status”
Other Question:
- “About 10% off after bivalent booster shot”
- “Issues with online purchase”
- “Bad management”
About
, , , ,
VONS was founded by Charles Von der Ahe in 1906 in downtown Los Angeles, California. It is a supermarket chain located in the South of California that operates stores under the Vons and Pavilions banners. The supermarket offers goods from such famous brands as Signature Cafe, Safeway SELECT, Basic Red, Priority Pet Care, Primo Taglio, Rancher's Reserve, Bright Green and more. It has more than 325 stores across Southern Californians and Nevadans. VONS is a part of the Safeway family of companies and includes Pavilions stores. Vons provides shoppers with full-service banks at the locations, pharmacies, dry cleaners, express photo centers and customer service departments. All stores have all-inclusive delis, elaborate floral departments, scratch bakeries and more.
Vons is ranked 90 out of 434 in Food Stores category
USA
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