Ceara Isk

They where nice but was unable to help me.

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I was not able to get my monopoly turned in before the deadline. I work and have a seven year old I only one $5 grocery card and could use the money to buy some milk and bread. The Von near me said they can’t i was hoping that you can help me.
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Kipton Wsc
map-marker Las Vegas, Nevada

Didn’t get an item

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I bought a pan and when I got home I realized I didn’t have it and went to call them but when I did they told me that they saw the bag go in my cart when it didn’t they must have put it in the wrong cart spoke to a manager and they told me to call back tomorrow when I need the pan to cook tonight
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Anonymous
map-marker Los Angeles, California

South bound truck driver very dangerous going very fast

I was driving to 5 south this around 530am in the 2 fast lane i was in backn of the vons truck once my front car got up a little more in second the lane us a liityle curve the truck tail swing over to my side and i can over to my side and his tail like us going to fall on me luck to my left of me no xxars was clear if not we all could be in very serious trouble i was driven about 67 but him the vons driver i didn't think so.i drive to work this way every morning i have 2 passengers with me lucky his side no car too or the truck did not fall or hit me cause i was very alert to change and step on my gas to the other side this a very danger drive and ut cause anyone life today is 6.29.2019 530 am around there

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Reason of review:
Truck driver
Ehren Glv

Keep Vons American

For years I've shopped vons. I went in today to buy a sandwich while the man was making it I asked if he could put mustard n mayonnaise before closing the sandwich which I've never had a problem before it was a Mexican gentleman i never had problems with caucasian So I told the guy I miss the white people who use to work here he got offended n I Was told not to shop that store if I was gonna think racial too many Mexicans in that store stop hiring them I go cuz of the Caucasian now we're gonna have 2 stores with too many Mexicans tressieras don't have not 1 Caucasian working there. Vons hires Mexicans to adapt To there language not good
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1 comment
Guest

i have travelled world grocery stores and always this place confirms its strangeness. okay its actually by appearances its well run, attractive, special displays, clean, orderly, fresh foods.

the negative is the staff. they are unionized and work very hard but thats no reason to make those snarky comments that they do. culturally they are at the god save the queen level in once over and labeling customers. like today after paying the bagger and another cashier were asking if "she was okay.

should we call security? yes i've seen her here before and she is okay." was this in reference to me? just because I am carrying a backpack? why dont they just ask me directly if they have a concern?

do they know in pedestrian friendly city stores back east many shoppers bring their own bags carts and backpacks into the store? and i never get that flack from nearby winco which gets 3x the business of vons. or walmart on kings canyon where many ordinary lower income types self checkout and self pay just fine. shame on you vons for your fake snobbish sunnyside gatekeeper attitude.

(and even if its been over a year i've gotten or seen the same contemptuous treatment of "poor" or nonwhites at this store many times). if all you want to be are bagboys for the rich then put in those self checkout registers. i mean if wally can trust us with a little cash dispensation, why cant you? or is it just too much fun being jurks?

so yes, its always the same attitude at this vons and even foodmaxx east of clovis avenue. the gated community attitude for those who would be "rich." :shrugging:

Anonymous

Cash back

Incident in store #3076, 1820 Ximeno Ave., Long Beach, CA 90815

On Sunday, June 9th between the hours of 7-7:30am, I used my debit card for a $21.15 purchase. Before entering my pass word I accidently touched the cash back button.

I said to the cashier, "Oh, I'm sorry I didn't mean to press the button, I don't want any cash." I don't think the cashier heard me because she was talking to someone else. I proceeded using my debit card for the $21.15 transaction.

I DID NOT RECEIVE ANY CASH.

On Tuesday, June 11th, I was checking my bank account & read the June 9th Vons transaction which read that $60 was deducted from the account as a Vons Cash Back!

I went to the store & spoke to the Assistant Manager, provided all the information & was told that I would receive call back about this matter on Wednesday, June 12th. I have not received a call back as of this day or time.

I would appreciate resolving this matter, ASAP, & have my $60 returned to my account.

Kindly

Joseph Gonzalez

562-277-****

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Kymberly P Tnd
map-marker Bakersfield, California

Disappointed

There are numerous videos regarding Fair Oak Farms in Indiana. They are under criminal investigation for animal cruelty and drug abuse. I was just in my local Vons store 93311 and you are still stocking their products where other retailers have pulled them. I encourage you to watch the videos and please pull all their products.
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Alisha Zhu
map-marker Laguna Niguel, California

Horrible customer care

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April from the Murrieta Vons is a mean rude harsh unfriendly individual who can't even crack a smile. I will never return
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Nadege Hdp

Application status

I filled I it an application in may 2019 at the DelMar location and would like to know my employment status.
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Norvin Xsx

Bad Cashier

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La Cresenta Vons cashier name is Joe. Went in to shop got to the line and noticed he had a bad attitude that he was mad at the world or something. I call it a mid life crsis. Anyhow he was very rude, angry, and being super bossy to the bag handler. Just his overall attitude was a unpleased experience. I felt intimidated and was a bit frightened to ask him to be nice. Please get this guy some help its just sad and unprofessional for him to be employed by Vons. Thank You
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Sallee M
map-marker Upper San Gabriel Valley, California

Your app sucks

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Your App makes no sense. When the new weekly ad is available and you go online to use it, you can never find the JUST FOR U items.... been that way for a long time... back to clipping the paper... your app sucks
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Samantha Awl
map-marker Pasadena, California

Racial Profiling at Vons

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Updated by user May 19, 2019

I have not heard back from anyone from Vons!

Original review Apr 01, 2019
Welcome to my world of color coding. At the Pasadena CA Vons (Colorado & Sierra Madre) They follow me around to every corner of the store! And then when I go to check out (self check-out), they come to me and ask if I need any help, while going through my stuff at the check out stand. Say what? I called the manage and complained and he said no such thing ever happens at his store. So then next time I videotaped it, it was approximately three weeks later. I did not think they would do it again but they did it! I then called him back, this time I informed him that I had proof. He said it looks like I am trying to set them up. Say what? I called complained, he said no such thing, get him proof, now he said I am entrapping them? Go figure.
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Cons:
  • Racial profiling
Reason of review:
Racial Profiling

Preferred solution: Company Officer meet me there and let's talk to the manager. I would like for him to tell me at what point did his store decide that I was a shoplifter? and based on what? I have never stolen anything at his store or any store ever for that matter.

Tiernan Esn
map-marker Torrance, California

Violation of service dog rights

I was asked what my disability was...tjis is against the law and caused me great embarrassment. I will never shop their again and i will tell my other friends about this. Also i will report it to the service dog site and my doctor.. I was humiliated in front of numerous people and made to tell my disability to store manager.Please call me for managers name..cross roads vons in torrance ca.
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Riley Haynes

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Verified Reviewer

I need my W2

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I successfully connected to a customer service representative but was transferred to a number that “wasn’t available from my call area”.
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Anonymous

Apps for click are not available on the app. The chain seen to be on a collision course with bankruptcy. Wh8have they last did a unbiased self analysis?

Click and save and weekly ads , seems like try later is now thee common response. Why not just replace with the address to the nearest Smiths .
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Anonymous

Inaccurate pricing

I shop at the Von's store in San Marcos, Ca. In the last few weeks, I have had a problem in the meat department with incorrect pricing on meat. There was an ad for boneless chuck roast. I always carry the Von's weekly ad to the store with me as I circle the items I intend to purchase. On the trip regarding the chuck roast, there were NO chuck roasts with the advertised price. I got the butcher, and he said that none of the roasts came in priced according to the ad; he did however reprice the items I purchased. Today, April 16, I went to purchase bone-in center cut pork chops advertised at 2.99 per lb. However, there were none in the case at that price. So I asked the butcher about them and he said that again, there were none at that price.They were priced at 3.29 pr lb. I showed him the ad, and he had to reprice and re-wrap them. It is very wrong to mis-price food at your store. Many customers are not even aware of this happening. I happen to be a very good customer and follow ads very seriously. I am in my late 70's and have been shopping and preparing meals for my family for over 60 years. I expect a response to this e mail and a response regarding incorrect pricing at your store in my neighborhood.
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Reason of review:
Pricing issue
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