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2.4 Based on 35 reviews
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    • Bad customer service 4
    • Way management treated this important safety issue 2
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Refused to honor BOGO free! Read more

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A prescription had been called into Sunland Vons Pharmacy from Urgent Care at approx 4:15 pm and when I arrived just before 5 pm to pick it up a Staff person Jessica was irritated in her tone to the Pharmacist that the order had " not even been typed up ", and then irritated in her tone speaking ABOUT me to the pharmacist that I did not have my insurance card "either" and commented on how they were just about to close up. During this time,... Read more

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2701 B. Harbor Blvd, Costa Mesa CA 92626 Steve (night shift manager) has been harassing. Whenever I would go to this store he would make sure that he makes my trip miserable. He even once informed the security to look out on me. Every time I go there the staff members act weird to me and he is there to direct them. This guy has known me for long as I was working as an store associate under him for afew months in 2014. I tried to make peace with... Read more

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  • From mobile
  • Oct 25
  • #943442

Always OUT of multigrain Bagels and priority chicken chews for my dogs!!! I keep asking, they say we will take care of it and NOTHING!!! Right next to me but NOT worth going back Anymore!!!

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While shopping at Canoga Pk, CA. Vons, I saw posted on the store shelf a bag of gummy bear candy at regular price $4.99, but if you scanned a QR code posted just below that price you received the product for $3.99. I scanned the code and showed it to the cashier and she (Elizabeth) saying she never heard of such a thing. She refused to check, saying she will check later, and refuse to honor the discount. I left the candy and purchased my other... Read more

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This evening I visited my local Vons in Del Mar, Ca. Keeping that in mind this should always be up scale per the zip code the location is in. I purchased chicken wings and chicken tenders from there sell area. The gentleman assured me they were still good. I went to check out and the clerk scanned my groceries and I paid. That was it. I had to bag my own groceries and keep it from getting mixed up with the other customers groceries that the... Read more

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To the person who posted about witnessing Von's security sneak something into a customer's bag in order to hastle them, thank you SO, SO much! I will now know to stay far away from Vons! I had a problem recently at my local store because I use a re-usable bag. Had the security follow me up and down the isles many times before and this time the security person asked to see my receipt. I own a Condo that is worth over half a million dollars. (Paid... Read more

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Ordered online, gave me 1-3 window of delivery. They didn't come at all. Called next morning said they had truck problems. They said they would redo order fresh and deliver 1-3...again NO SHOW. An hour later of holding on phone I get completely different story, YESTERDAY IT WAS THE TRUCK BROKE, NOW it is an I.T. problem... NO ONE CALLED..rude inconsiderate. THE WORST IS THEY ALREADY TOOK THE PAYMENT FROM MY BANK IT WILL BE 5 DAYS TO GET IT... Read more

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  • From mobile
  • Jul 04
  • #876655

Its the 4th of July and your store on Broadway and Atlantic in Long Beach has to Checkers this is an ongoing problem at this store someone needs to be *** fired. This is not the first time I've made complaint nor others have complained

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I called customer service, and I was waiting on the phone for over 30 minutes and still no one answered!!! I have been a loyal customer for a long time, and I was placing often orders for delivery, however most of the time I cant get my items that I always buy, I don't know what is going on!!! simply they don't reorder the items or don't care, and don't post it on the web, beef meat price is way over charged, compare to Ralphs or any other... Read more

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